Shipping Policy

At Mini Sapphire, we strive to ensure that your orders are delivered promptly and securely. Below are the details of our shipping process and important considerations:

1. Delivery Time

  • All orders are delivered within 3–6 working days from the date of purchase.

  • Delivery times may vary slightly due to unforeseen circumstances or public holidays.

2. Order Tracking

  • Once your order is shipped, we will provide you with a tracking number via the contact number provided during checkout.

  • You can use this tracking number to monitor the status and real-time location of your parcel.

3. Delivery Issues

  • Missed Calls from Riders: In some cases, parcels remain undelivered because customers are unable to answer calls from the delivery rider. Please ensure you are reachable on your provided contact number to avoid delays.

  • Delivery Status Discrepancies: Occasionally, a delivery status may be incorrectly reported as undeliverable. If you suspect a "fake delivery" attempt or haven't been contacted, please notify us immediately so we can investigate and resolve the issue.

4. Missing or Undelivered Parcels

If you do not receive your parcel within the specified timeframe, or face any logistical challenges, please contact our customer support team:

Customer Support: +92 310 0007217

We are here to assist you and ensure your Mini Sapphire order reaches you without further delay.

Thank you for choosing Mini Sapphire. Your satisfaction is our priority!